Cyber scams targeting seniors have risen 11% since 2022, costing those over 60 more than $3.4 billion in losses, a new FBI Elderly Fraud report states.

Q2 2024 Earnings Call Transcript May 2, 2024 Tetra Tech, Inc. isn’t one of the 30 most popular stocks among hedge funds at ...

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By the time you call them, it is a lost cause. But this is more than just “Hackday folks are smarter than the tech support agents.” The overall quality of tech support at many companies is ...

Five9 is an all-in-one call center solution that enables management of customer support and sales through a single dashboard. Aside from all the usual features you’d expect, it also includes a ...

I am very sure she had bad day to treat customers this way. Hello— 1st time called Apple Tech Support a couple weeks ago… The individual was of ** descent and seemed moody, I redirected ...

She is a former Google Tech Entrepreneur and she holds ... While call centers serve as the point of call for customer service and support, they are often fast-paced, with plenty of tasks and ...

This technology can equip employees to deliver more comprehensive customer support, utilizing features like auto attendants, call queuing ... and services. The Tech Report editorial policy ...

The American Psychological Association says social media is not suitable for youth, and age restrictions do not solve the ...

the person who answers on the other end is typically a computer support specialist. These tech savants work in a variety of settings – from traditional offices to universities to call centers ...